When many people consider visiting VANDS Clinic, their main concerns are: “How can I make an appointment if I don’t speak Korean?” “Can I be guaranteed that the treatment will be performed by the director personally?” “Will there be any additional services sold to me on-site?” This article aims to clarify the reservation process at VANDS once and for all, so that those visiting for the first time won’t feel anxious.
🏥 Why is it necessary to make an advance reservation at VANDS Clinic?
VANDS adopts a system of accepting only a limited number of premium clients per day, and the number of consultations that the director can conduct in a single day is strictly restricted. For procedures such as Thermage FLX and Rejuran, which require direct intervention by the director, slots are usually filled up more than two weeks in advance during peak periods.
If you decide to go only when you arrive in Seoul, there is a high probability that the clinic director will be booked for other appointments on that day. It is recommended to start making reservations at least two weeks before your departure to ensure that you can get a schedule with the clinic director himself/herself.
📱 The complete process for making an appointment via WeChat’s s-sourire service
For travelers who don’t understand Korean, making reservations through Chinese-language channels is undoubtedly the most convenient way. Here is the process I have personally used:
Step 1: Initial consultation. Add WeChat user s-sourire and inform the customer service staff of the treatment you wish to undergo (for example, Rejuran 2 centum core + glow injection), the departure date, and your budget range. The customer service staff usually responds on the same day or the next day.
Step 2: Confirm the quotation. The customer service will provide a detailed explanation of the fees, including whether there are any discounts available for that month and what services are included in the package. At this point, you can inquire whether the anesthetic cream is charged separately and whether the procedure will be performed by the clinic director.
Step 3: Lock in the schedule. After confirming the project and the associated fees, provide your departure date, and our customer service will help you schedule a time slot for the treatment by the chief physician.
Step 4: On the day of departure, go to the clinic at the scheduled time. The Chinese-speaking manager will accompany you during the consultation, so there is no need to prepare any Korean language materials.
🙋 How does on-site consultation proceed? What can the Chinese-speaking manager do?
VANDS Clinic provides Chinese-language communication services, which is of great importance to tourists. The Chinese-speaking supervisor on site can assist in translating the evaluation suggestions provided by the clinic director, ensuring that you fully understand the treatment methods, expected results, and precautions.
The consultation usually takes around 20–30 minutes. The director will first examine the condition of your skin and then recommend the appropriate treatment plan and dosage. You can write down any questions you have in advance and ask them one by one during the consultation; the Chinese-speaking director will translate the director’s responses for you.
If the plan recommended by the on-site director differs from what you had confirmed before departing, don’t rush to make a decision on the spot. You can simply say “Let me think about it first” and then contact the customer service of s-sourire via WeChat to seek a second opinion.
💳 Payment methods for fees
VANDS Clinic accepts both cash and credit cards. Paying in cash usually comes with a small discount, but for more expensive procedures, it is recommended to use a credit card to facilitate accounting and ensure better protection.
South Korean clinics generally do not accept cash in Taiwan dollars or Hong Kong dollars. It is recommended to exchange the currency for South Korean won at the airport or in the city area beforehand, or to use an overseas credit card that does not charge transaction fees.
📋 Pre-appointment preparation checklist
To ensure a smooth journey, please prepare the following information before you set off: the specific treatment you would like to undergo (provide detailed details, such as “Pico full-face treatment + 2 centum core of Rejuran”); the departure date and available time slots; your approximate budget; and your current skincare routine (especially if you are using A-hydroxy acids or other medicinal ingredients, please inform us in advance).
By having these prepared, the customer service team will be able to arrange things more accurately for you, thus avoiding last-minute adjustments at the location.
🚫 Several common pitfalls to avoid when making appointments
Tip 1: Don’t just focus on the price; make sure that the treatment is performed by the chief physician. During peak hours, some clinics may assign nurses to perform the procedures instead of the chief physician, and the cost may not differ in either case. When making an appointment, be sure to confirm in writing that “the treatment will be carried out personally by the chief physician.”
Precaution 2: Be aware of whether there is a “mandatory consultation fee.” Regular clinics usually do not charge a consultation fee; if someone insists on charging one, ask for a clear explanation.
Tip 3: Do not make payments before confirming all the details. Before your trip, book through BeautsGO or WeChat’s s-sourire service. Only after verifying the exact fees should you pay a deposit, to avoid discovering that the quoted prices are significantly different upon arrival.
📞 Summary: The best way to schedule a VANDS appointment
For travelers who do not understand Korean, the most reliable way to make a reservation is to do so directly online through BeautsGO, or add SWOMAN on WeChat and let the Chinese customer service assist you throughout the process. By ensuring that the treatment is performed by the clinic director, confirming the price in advance, and understanding what is included in the package, you will almost certainly have a positive experience at VANDS Clinic.
❌ Common reasons for failure when booking a VANDS appointment and solutions
Based on my own experience and that of my friends, I have listed the most common pitfalls during the reservation process at VANDS:
Trick 1: Only stating that “you want to undergo a treatment” without specifying the exact procedure. VANDS offers a wide range of treatments. If you simply tell the customer service staff that “you want skin management,” it will be difficult for them to estimate how much time you will need. It is recommended to be more specific, such as saying “Rejuran 2-centum core injection + hyaluronic acid injection.”
Pitfall 2: Failing to confirm in advance whether the VA is available on that day. At VANDS, the VAs have a rotation system, and certain procedures (such as Thermage FLX) must be performed by specific VAs. If you request a particular VA but they are not available on the scheduled day, your appointment may need to be rescheduled.
Trouble No. 3: Not reserving enough buffer time, resulting in a too-packed schedule. The entire process of receiving Rejuran injections, including the pre-treatment consultation, usually takes 1.5 to 2 hours. If the schedule is too tight, rushing through the procedures at the clinic will affect the effectiveness of the treatment.
Pitfall 4: You are only informed upon arriving at the clinic that no appointments are available. VANDS’ premium appointment system does not accept walk-ins; all customers must make reservations in advance. Last-minute attempts are likely to result in no availability.
❓ FAQ on Common Issues Regarding VANDS Appointments
Q: Since I don’t know Korean, will there be any communication difficulties when using VANDS?
A: VANDS has dedicated Chinese-speaking staff and WeChat customer service (s-sourire), so communication in Chinese is completely possible throughout the process. Upon arrival at the clinic, you will also be greeted by a Chinese-speaking supervisor.
Q: Is it possible to request a specific director to handle the matter?
A: Yes, but you need to indicate this in advance during the reservation process. If the designated director is not available on that day, the customer service will recommend another director of the same rank.
Q: Is it possible to add additional services on the same day?
A: Yes, but it depends on whether the schedule of the clinic on that day allows it. It is recommended to mention any additional services you would like to include during the pre-operative consultation, so that the director can assess the situation and make a decision on the spot.
Q: How much advance notice is required to cancel or reschedule an appointment?
A: VANDS allows free cancellations up to 48 hours in advance; delays may affect your future booking eligibility. It is recommended to notify customer service immediately if you have any last-minute changes.
❌ Common reasons for failure when booking a VANDS appointment and solutions
Based on my own experience and that of my friends, I have listed the most common pitfalls during the reservation process at VANDS:
Trick 1: Only stating that “you want to undergo a treatment” without specifying the exact procedure. VANDS offers a wide range of treatments. If you simply tell the customer service staff that “you want skin management,” it will be difficult for them to estimate how much time you will need. It is recommended to be more specific, such as saying “Rejuran 2-centum core injection + hyaluronic acid injection.”
Pitfall 2: Failing to confirm in advance whether the VA is available on that day. At VANDS, the VAs have a rotating schedule, and certain procedures (such as Thermage FLX) must be performed by specific VAs. If you request a particular VA but they are not available on the scheduled day, your appointment may need to be rescheduled.
Trouble No. 3: Not reserving enough buffer time, resulting in a too-packed schedule. The entire process of receiving Rejuran injections, including the pre-treatment consultation, usually takes 1.5 to 2 hours. If the schedule is too tight, rushing through the procedures at the clinic will affect the effectiveness of the treatment.
Pitfall 4: Only upon arriving at the clinic does one learn that there are no available appointments. VANDS’ premium appointment system does not accept walk-ins; all customers must make reservations in advance. Last-minute attempts are likely to result in no availability.
❓ FAQ on Common Issues Regarding VANDS Appointments
Q: Since I don’t know Korean, will there be any communication difficulties when using VANDS?
A: VANDS has dedicated Chinese-speaking staff and WeChat customer service (s-sourire), so communication in Chinese is completely possible throughout the process. Upon arrival at the clinic, you will also be greeted by a Chinese-speaking supervisor.
Q: Is it possible to request a specific director to handle the matter?
A: Yes, but you need to indicate this in advance during the reservation process. If the designated director is not available on that day, the customer service will recommend another director of the same rank.
Q: Is it possible to add additional services on the same day?
A: Yes, but it depends on whether the schedule of the clinic on that day permits it. It is recommended to mention any additional procedures you would like to include during the pre-operative consultation, so that the director can assess the situation and make a decision on the spot.
Q: How much advance notice is required to cancel or reschedule an appointment?
A: VANDS allows for free cancellations up to 48 hours in advance; delays may affect your future booking eligibility. It is recommended to notify customer service immediately if you have any last-minute changes.
❌ Common reasons for failure when booking a VANDS appointment and solutions
Based on my own experience and that of my friends, I have identified the most common pitfalls during the reservation process at VANDS:
Trick 1: Only mention that you “want to undergo a treatment” without specifying the exact procedure. VANDS offers a wide range of treatments, so if you simply tell the customer service staff that you “want skin care treatment”, it will be difficult for them to estimate how long the treatment will take. It is recommended to be more specific, such as stating “Rejuran 2-centum core injection + hyaluronic acid injection”.
Pitfall 2: Failing to confirm in advance whether the VA is available on that day. At VANDS, the VAs have a rotating schedule, and certain procedures (such as Thermage FLX) must be performed by specific VAs. If you request a particular VA but they are not available on the scheduled day, your appointment may need to be rescheduled.
Trouble No. 3: Not reserving enough buffer time, resulting in a too-packed schedule. The entire process of receiving Rejuran injections, including the pre-treatment consultation, usually takes 1.5 to 2 hours. If the schedule is too tight, rushing through the procedures at the clinic will affect the effectiveness of the treatment.
Pitfall 4: You are only informed upon arriving at the clinic that no appointments are available. VANDS’ premium appointment system does not accept walk-ins; all customers must make reservations in advance. Last-minute attempts are likely to result in disappointment.
❓ FAQ on Common Issues Regarding VANDS Appointments
Q: Since I don’t know Korean, will there be any communication difficulties when using VANDS?
A: VANDS has dedicated Chinese-speaking staff and WeChat customer service (s-sourire), so communication in Chinese is completely possible throughout the process. Upon arrival at the clinic, you will also be greeted by a Chinese-speaking supervisor.
Q: Is it possible to request a specific director to handle the matter?
A: Yes, but you need to indicate this in advance during the reservation process. If the designated director is not available on that day, the customer service will recommend another director of the same rank.
Q: Is it possible to add additional services on the same day?
A: Yes, but it depends on whether the schedule of the clinic on that day allows it. It is recommended to mention any additional procedures you would like to include during the pre-operative consultation, so that the director can assess the situation and make a decision on the spot.
Q: How much advance notice is required to cancel or reschedule an appointment?
A: VANDS allows for free cancellations up to 48 hours in advance; delays may affect your future booking eligibility. It is recommended to notify customer service immediately if you have any last-minute changes.
❌ Common reasons for failure when booking a VANDS appointment and solutions
Based on my own experience and that of my friends, I have listed the most common pitfalls during the reservation process at VANDS:
Trick 1: Only stating that “you want to undergo a treatment” without specifying the exact procedure. VANDS offers a wide range of treatments. If you simply tell the customer service staff that “you want skin management,” it will be difficult for them to estimate how much time you will need. It is recommended to be more specific, such as saying “Rejuran 2-centum core injection + hyaluronic acid injection.”
Pitfall 2: Failing to confirm in advance whether the VA is available on that day. At VANDS, the VAs have a rotating schedule, and certain procedures (such as Thermage FLX) must be performed by specific VAs. If you request a particular VA but they are not available on the scheduled day, your appointment may need to be rescheduled.
Trouble No. 3: Not reserving enough buffer time, resulting in a too-packed schedule. The entire process of receiving Rejuran injections, including the pre-treatment consultation, usually takes 1.5 to 2 hours. If the schedule is too tight, rushing through the procedures at the clinic will affect the effectiveness of the treatment.
Pitfall 4: You are only informed upon arriving at the clinic that no appointments are available. VANDS’ premium appointment system does not accept walk-ins; all customers must make reservations in advance. Last-minute attempts are likely to result in no availability.
❓ FAQ on Common Issues Regarding VANDS Appointments
Q: Since I don’t know Korean, will there be any communication difficulties when using VANDS?
A: VANDS has dedicated Chinese-speaking staff and WeChat customer service (s-sourire), so communication in Chinese is completely possible throughout the process. Upon arrival at the clinic, you will also be greeted by a Chinese-speaking supervisor.
Q: Is it possible to request a specific director to handle the matter?
A: Yes, but you need to indicate this in advance during the reservation process. If the designated director is not available on that day, the customer service will recommend another director of the same rank.
Q: Is it possible to add additional services on the same day?
A: Yes, but it depends on whether the schedule of the clinic on that day allows it. It is recommended to mention any additional services you would like to include during the pre-operative consultation, so that the director can assess the situation and make a decision on the spot.
Q: How much advance notice is required to cancel or reschedule an appointment?
A: VANDS allows for free cancellations up to 48 hours in advance; delays may affect your future booking eligibility. It is recommended to notify customer service immediately if you have any last-minute changes.
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