Dongdaemun is already a place crowded with people on normal days, and during weekends and the peak tourist season, it becomes absolutely packed. If you plan to go to THE HEAL’s Dongdaemun branch for some skin care treatments but don’t want to spend time waiting in line in the crowd, then today’s guide is definitely meant for you.
I have visited THE HEAL’s Dongdaemun store no less than ten times. All the pitfalls I have encountered and the insights I have gained are listed below.
📲 Comprehensive Information on How to Make Appointments at THE HEAL Dongdaemun Store
💬 Method 1: Official LINE/Kakao (Recommended ⭐⭐⭐)
THE HEAL has a multilingual customer service team dedicated to serving foreign tourists; making appointments through instant messaging apps is the fastest way to proceed.
Reservation process:
- Search for “THE HEAL Dongdaemun Store” and add it as a friend.
- Send: R
eservation. Reserver's name: [Name]. Desired time: [Time]. Contact number: [Phone number]. - The Chinese customer service will respond within 30 minutes to 2 hours.
- After confirming the time slot, you will receive a notification indicating that the reservation has been completed.
⚠️ Features of THE HEAL: They offer 24-hour Chinese-language online customer service (although it operates on a shift system, the response time is extremely fast). This is extremely convenient for Taiwanese tourists – even if you suddenly remember you need to make an appointment in the middle of the night, it’s no problem at all!
🌐 Method 2: Make an appointment through the official website
THE HEAL’s official website supports online reservations in multiple languages, including Traditional Chinese.
- Visit the official website → click “예약” → select “Chinese”.
- Fill in your name, phone number, email address, the service you would like to book, and the date and time.
- After submission, please wait for confirmation (usually, a response will be given within 2 to 4 hours).
📞 Method 3: Telephone consultation + Walk-in service
- Phone number: (Provided after making an appointment)
- Walk-in appointments: Absolutely! The Deshier Dongda store accepts walk-ins without prior reservation, but you may need to wait for 30 to 60 minutes (depending on the number of customers on that day).
Free consultation · Traditional Chinese language service · Quick reservation
⏰ Avoid the peak tourist seasons and plan your travel during off-peak times.
This is the optimal time to avoid traffic jams, which I have determined through countless practical experiences:
📅 The least crowded day of the week
tbody>
| time | Degree of congestion | Recommendation |
|---|---|---|
| Tuesday, 10:00 AM to 12:00 PM | ⭐ Almost no one | Excellent! The procedure can be performed almost immediately upon arrival. |
| Wednesday to Thursday, in the morning | ⭐⭐ Very few people | The next best option |
| Friday afternoon | ⭐⭐⭐ Medium level | It has become more common nowadays. |
| Saturday, all day long | ⭐⭐⭐⭐⭐ Absolutely packed! | Be sure to make an appointment in advance! |
| Sunday | ⭐⭐⭐⭐ Many | It’s a bit better than Saturday, but reservations are still required. |
| Public holidays in South Korea | ⭐⭐⭐⭐⭐ Super multi-player mode | Do not go there unless you make an appointment two weeks in advance. |
🚫 Heavy traffic during peak tourist seasons
The following periods are when tourist groups tend to gather in large numbers (especially tour groups from the Chinese mainland and Taiwan):
- 11:00~13:00 → During lunchtime, a large number of group customers arrive.
- 14:00~16:00 → Peak hours for afternoon shopping groups
- From the 15th to the 25th of each month → The peak period for group tours departing from Mainland China
- April (cherry blossom season), July-August (summer vacation), December: peak tourist seasons.
💡 Secret tip: If you want to avoid the crowd, rush in as soon as the clinic opens on Tuesday morning at 10:00. At that time, you might be the only person inside, ensuring an absolutely immersive experience.
🚗 Transportation & Parking Information
🚇 What is the fastest way to get there?
| Departure location | Mode of transportation | time | Costs (in Korean won) |
|---|---|---|---|
| Incheon Airport | From AREX, transfer to Line 4 and then get off at Dongdaemen Station. | ~70 min | 4,500 |
| Gimpo Airport | Take the Geumpo Line, transfer to Line 4, and then get off at Dongdaemun Station. | ~50 min | 1,500 |
| Myeongdong | Direct access via Subway Line 4 | ~10 min | 1,250 |
| Gangnam (COEX) | Line 2 → Dongdamen Historical and Cultural Park Station | ~35 min | 1,450 |
| Hongdae | Line 2 → Dongdamen Historical and Cultural Park Station | ~25 min | 1,350 |
🅿️ Drive your own car or take a taxi
- Taxi: The fare from Myeongdong is approximately 4,000 to 6,000 Korean won (taking about 10 to 15 minutes).
- Parking: There are several paid parking lots in the vicinity of THE HEAL Dongdaemun store (around 2,000 Korean won per hour), but parking spaces are in short supply, so driving is not recommended.
Free consultation · Traditional Chinese language service · Quick reservation
📋 The process of receiving treatment on the same day
⏱️ Time allocation (taking hyaluronic acid injections as an example)
| Steps | Time-consuming | Total time spent |
|---|---|---|
| Check-in at the front desk + fill out the form | 5 to 10 min | +10 min |
| Skin examination | 10 to 15 min | +25 min |
| In-person consultation/confirmation of the treatment plan | 5 to 10 min | +35 min |
| Removal of makeup + application of numbing agent | 25 to 30 min | +65 min |
| Procedures (such as hyaluronic acid injections/Pico treatments, etc.) | 20 to 45 min | +110 min |
| Facial mask + post-operative guidance | 15 to 20 min | +130 min |
So if you have scheduled an appointment at 10:00, you can leave around 11:30 to 11:45. It is recommended to reserve a full 2 hours for your visit and not schedule too many activities in that time frame.
🎯 The secret technique to securing a position in just 10 minutes
If you are the type of person who decides to go at the last minute, here are some quick ways to secure your spot:
⚡ Method 1: Check seat availability in real time via LINE/KakaoTalk
Send a message: “Please let me know what time is available today.” Usually, the customer service will respond within 10 to 30 minutes, indicating the remaining available times for that day.
⚡ Method 2: Direct phone call
Call them during business hours and let them know that you are nearby. If they have some available time, it is sometimes possible to get ahead in the schedule (especially for less popular services such as basic skincare treatments).
⚡ Method 3: Walk-in service with flexible adjustment of treatment options
Just go in and tell them that you want to undergo a treatment. If the scheduled treatments are already full, you can ask, “What other treatments are available today?” Sometimes you can change the type of treatment you want (for example, if you originally wanted a Pico treatment, you can opt for a hyaluronic acid injection instead), and this way you won’t have to wait.
Free consultation · Traditional Chinese language service · Quick reservation
⭐ Summary of reservations at THE HEAL Dongdaemun
✅ The best booking strategy
- Make an appointment 1 to 3 days in advance via Kakao/LINE (during off-peak seasons).
- 1 to 2 weeks in advance (during peak seasons or on weekends)
- Preferred schedule: Tuesday to Thursday, from 10:00 AM to 12:00 PM.
- Avoid these times: Saturday afternoons, public holidays, and peak periods for tourist groups.
Remember: The greatest advantage of THE HEAL’s Dongdaemun store is its convenience and speed. By using these reservation tips, you can free up more time to enjoy your shopping experience at Dongdaemun!
📲 How to make an appointment
💬 Method 1: Consult via WeChat
Scan the QR code to add me on WeChat: s-sourire. I will answer all your questions one by one.
📱 Method 2: BeautsGO
Download the BeautsGO App and search for the name of the clinic to make an online appointment.
